Skip to content

Incident detail

Query API Degraded Performance

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Mixpanel breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update Mixpanel posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Mixpanel is experiencing degraded performance with our Query API, including increased latency. You may see slow-loading reports or query errors. We appreciate your patience while our engineers work to restore normal functionality. We will post progress updates on our status page.

    If you have any questions, please <a href="https://mixpanel.com/get-support">contact support.</a>

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Identified

    Query latency has stabilized, though our team continues to investigate the underlying cause of the degraded performance. We will continue to post updates as our investigation progresses. Thank you for your patience.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    This incident has been resolved.

Keep exploring

More from Mixpanel

Neighboring incidents on Mixpanel's timeline and the rest of their record on OutageDeck.