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Incident detail

Delays with Integrations Syncs (Cohort Exports)

Delays with Integrations Syncs (Cohort Exports)

Resolved incidentMinor1 affected service

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Incident updates

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  1. Investigating

    We are currently experiencing delays with Cohort Syncs to external destinations, including custom webhooks and engagement platforms. Our team is investigating the issue and actively working on a resolution. We sincerely apologize for the inconvenience and thank you for your kind understanding. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

  2. Monitoring

    A fix has been implemented, and we are monitoring the results. Recurring cohort syncs should resume on the next scheduled run with no additional action required.

  3. Monitoring

    We are continuing to monitor for further issues. We have identified that a subset of Cohort Syncs are still experiencing delays and are working to resolve these remaining cases.

  4. Monitoring

    Additional fixes have been implemented. We are continuing to monitor for any further issues.

  5. Resolved

    This incident has been resolved.