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Degraded Query API Performance impacting US Projects

Resolved incidentMajor

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Timeline

Incident updates

Every update Mixpanel posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Mixpanel is experiencing degraded Query API performance, resulting in HTTP 500 responses when querying reports for projects with US Data Residency. Projects with EU and IN Data Residency remain unaffected.

    We appreciate your patience while our engineers work to restore normal functionality. We will post progress updates on our status page.

    If you have any questions, please <a href="https://mixpanel.com/get-support">contact support.</a>

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented, and we're seeing improved success rates for the Query API. We will continue monitoring to ensure stability.

  4. Resolved

    This incident has been resolved.

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