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Incident detail

Degraded Query API Performance impacting EU Projects

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Timeline

Incident updates

Every update Mixpanel posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    Mixpanel is experiencing increased query latency for projects with EU residency, which may result in HTTP 500 responses when querying or saving reports. Projects with US and IN residency remain unaffected. Our engineering team is working on a resolution.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    This incident has been resolved.

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