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Incident detail

Credit Card Processing Interruption

Resolved incidentMinor

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Timeline

Incident updates

Every update Mixpanel posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    We are currently experiencing an interruption with our credit card processing. Our engineers have identified the issue and are working on a fix.

  2. Monitoring

    A fix has been deployed, and all impacted accounts have had their billing re-run. If you continue to receive errors, please ensure the card on file is up to date. If you are still experiencing issues, please submit a support ticket.

  3. Resolved

    This incident has been resolved.

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