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Incident detail

MMS service is currently experiencing issues delivering to US numbers

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently observing problems with our MMS service resulting in failed messages sending to US based routes.

    We are investigating the situation and we will provide an update as soon as we have additional information.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Identified

    We are continuing to work on a fix for this issue.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    This incident has been resolved.