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OutageDeck

Incident detail

High response times for analytics in US west

Resolved incidentCritical

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating this issue.

  2. Identified

    Customers are having problems seeing contacts and segments.

    The issue has been identified and the team is working on a fix.

  3. Identified

    We are continuing to work on a fix for this issue.

  4. Identified

    We are continuing to work on a fix for this issue.

  5. Identified

    We are seeing an improvement: piled up inserts are processing and we hope to start restoring systems in some time.

  6. Monitoring

    A fix has been implemented and we are monitoring the results.

  7. Resolved

    This incident has been resolved.