Skip to content

Incident detail

TLS Certificate Validation Errors for Clients Without SNI

TLS Certificate Validation Errors for Clients Without SNI

Resolved incidentMajor1 affected service

Timeline window

to

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating an issue where customers making HTTPS requests to our API without Server Name Indication (SNI) enabled are being presented with an expired SSL/TLS certificate. This results in certificate validation failures for affected clients.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.