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Incident detail

Degraded performance of Loom app

Degraded performance of Loom app

Resolved incidentMinor3 affected services

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Incident updates

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  1. Investigating

    We are investigating degraded performance issues affecting Loom's core functionalities - authentication, recording, viewing and editing looms. We will provide more details within the next hour.

  2. Resolved

    The Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.