Provider
LinodeIncident detail
Emerging Service Issue - [DNS] - [eu-west]
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
Our team is investigating an emerging service issue affecting our DNS service in the London 1 (EU-West) region. We will share additional updates as we have more information.
Identified
Our team has identified the issue affecting our DNS service in the London 1 (EU-West) region. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.
Identified
We are continuing to work on a fix for this issue.
Identified
We are continuing to work on a fix for this issue.
Monitoring
At this time 21:45 UTC September 21st, 2026 we have been able to correct the issue affecting our DNS service in the London 1 (EU-West) region. We will be monitoring this to ensure that connectivity remains stable. Customers can apply this fix by enabling Network Helper (https://techdocs.akamai.com/cloud-computing/docs/automatically-configure-networking) and rebooting the effected Linode or please <a href="https://cloud.linode.com/support/tickets">open a ticket</a> with our Support Team.
Resolved
This incident has been resolved.
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