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Incident detail

EU sync failure

Resolved incidentCritical1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating an outage with our EU server. We'll post updates here as soon as possible.

  2. Monitoring

    We've identified a faulty deployment and a restart has reenabled connections. EU users should be able to access Linear now and changes offline should now be synced. Please reach out to support@linear.app if you are experiencing issues.

    Given the scope and impact of the incident, we will follow up with a detailed post-mortem.

  3. Resolved

    The issues affecting EU Linear users from 00:55 to 11:15 UTC today have been resolved and changes made offline should now be synced.

    Please reach out to [support@linear.app](mailto:support@linear.app) if you are experiencing issues.

    We apologize for the downtime and are continuing to implement changes to improve our resilience in the future.

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