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Incident detail

Investigating Issues with LaunchDarkly Application and Authentication

Investigating Issues with LaunchDarkly Application and Authentication

Resolved incidentMajor1 affected service

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Some customers are experiencing issues with accessing the web app and authentication. We are investigating and will provide updates as they become available.

  2. Identified

    Some customers are experiencing issues with accessing the web app and authentication. Some customers may see a low number of errors with flag evaluation, as well, but generally our Flag Delivery Network is functional. We have identified the issue and are continuing our work to resolve it.

  3. Monitoring

    The issue with our application and authentication has been identified and a fix has been implemented. We are continuing to monitor the performance of impacted services. We will continue to update this page until it is resolved.

  4. Monitoring

    The issue with our application and authentication has been resolved. Performance has remained stable following mitigation.

  5. Resolved

    The issue with our application and authentication has been resolved. Performance has remained stable following mitigation.