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Incident detail

Elevated Streaming Errors in Europe

Elevated Streaming Errors in Europe

Resolved incidentMinor1 affected service

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  1. Investigating

    We are investigating elevated error rates for streaming initialization in the Europe region. Some customers using streaming server-side SDKs may have experienced longer than normal initialization times or timeouts when connecting to LaunchDarkly.

  2. Identified

    We're identified an infrastructure issue causing elevated error rates and are working on a fix.

  3. Identified

    We're continuing to address the root cause of the elevated error rate. Server SDKs may require additional time to initialize while requests are retried.

  4. Monitoring

    We've implemented a fix and have mitigated impact as of 8:35am PT. Streaming SDKs should be able to connect successfully at this time.

  5. Resolved

    This incident has been resolved.