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Incident detail

Elevated Streaming Errors in APAC region

Elevated Streaming Errors in APAC region

Resolved incidentMinor1 affected service

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  1. Investigating

    We are investigating elevated error rates for streaming initialization in the APAC region. Some customers using streaming server-side SDKs may have experienced longer than normal initialization times or timeouts when connecting to LaunchDarkly.

  2. Identified

    We're identified an infrastructure issue causing elevated error rates and are working on a fix.

  3. Resolved

    We've implemented a fix and have mitigated impact as of 9:25pm PT. Streaming SDKs should be able to connect successfully at this time.