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Incident detail

Kraken app balance display issues

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We have identified an issue causing some clients to see their portfolio balance displayed incorrectly in the Kraken app. Client funds remain unaffected. Our teams are actively working to resolve the display issue and will provide an update when more information is available.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    This incident has been resolved.

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