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Incident detail

Krak Card & Instant Buy Transactions Declined

Active incidentMinor1 affected service

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Started

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We are aware of an issue affecting Krak Card, where transactions are being declined. Our team is working on resolving the issue and we will provide an update as soon as possible

  2. Identified

    In addition to Krak Card transaction, instant buy transactions are causing some client funds to be withheld preventing further transactions. Our team are preparing a fix for this issue now

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