Provider
KrakenIncident detail
Krak App - degraded performance
Resolved incidentMinor
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Timeline
Incident updates
Every update Kraken posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are aware of an issue affecting some of the Krak App services. Some users may experience issues when viewing card details or completing certain card management actions, including card ordering.
Card payments using existing physical and virtual cards are not impacted and continue to function normally.
We will provide further updates as more information becomes available.
Monitoring
A fix has been implemented and we are monitoring the results.
Resolved
This incident has been resolved.
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