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Incident detail

Krak App - Adding a Withdrawal Address Issue

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating an issue where the withdrawal address confirmation link when adding a withdrawal address on Krak App does not work. The workaround is try with another platform, such as the Kraken Pro app or the Kraken app.

    Our teams are reviewing the issue and working to understand the scope of impact. We will provide another update as soon as more information is available.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.

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