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Incident detail

Issues with EUR withdrawals

Issues with EUR withdrawals

Resolved incidentMinor0 affected services

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Some clients have experienced failed EUR withdrawals. We are investigating with our payment provider and working to restore normal service. We will share an update as soon as more information is available.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    This incident has been resolved.