Skip to content

Incident detail

[Humanity] [ H ] Funding Delays

[Humanity] [ H ] Funding Delays

Resolved incidentMinor0 affected services

Timeline window

to

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We're investigating an issue with the [Humanity] ([H]) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

  2. Investigating

    Trading pairs for Humanity (H) have been moved to cancel-only mode. We are actively monitoring the situation and will provide updates as they become available. We apologise for any inconvenience caused.

  3. Identified

    Trading and funding for Humanity (H) on Ethereum remain paused following a security incident affecting the Humanity Protocol. This was caused by an external exploit on H. Kraken's systems were not affected and customer funds held with Kraken are safe. Details from the Humanity team are available here: https://www.humanity.org/hincidentupdate We are in discussions with the Humanity team on next steps and will provide updates as they become available. Platform activity for H will remain paused in the meantime. We apologize for any inconvenience caused.

  4. Resolved

    This incident has been resolved.