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Incident detail

FIX API order placement issues for recently listed markets

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating an issue where some clients may be unable to place orders through the FIX API for a limited set of recently listed Spot and Futures markets. Affected requests may be rejected with an “Unknown asset” or “Unknown asset pair” message.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Resolved

    This incident has been resolved.

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