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Incident detail

FIX API connectivity issues

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating that some clients are unable to reconnect to the FIX API following the scheduled maintenance completed earlier today. Clients may see connection rejections when trying to reconnect. Other trading interfaces are not affected. Our team is actively investigating, and we will provide an update as soon as more information is available.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    This incident has been resolved.

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