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Incident detail

UK data region

The outage was caused by our internal reverse proxy failing to scale cleanly, resulting in incoming traffic not routing though our infrastructure correctly. A manual redeployment rectified the issue and service was restored. We have identified the cause for the failed scale and a

Resolved incidentMajor3 affected services

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Incident updates

Every update Kinde posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    UK data region

  2. Identified

    We are continuing to work on a fix for this incident.

  3. Resolved

    This incident has been resolved.

  4. Resolved

    The outage was caused by our internal reverse proxy failing to scale cleanly, resulting in incoming traffic not routing though our infrastructure correctly. A manual redeployment rectified the issue and service was restored. We have identified the cause for the failed scale and are putting changes in place to prevent re-occurrence.

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