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LDAP Directory Processing Delay

Resolved incidentMinor

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Timeline

Incident updates

Every update JumpCloud posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating a delay in LDAP directory synchronizations. While updates are processing, changes to user attributes and passwords may take longer than expected to propagate.

    The team is actively working to increase processing capacity and accelerate synchronizations.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.

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