Skip to content

Incident detail

Degraded Console Service - Devices Page slowness

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time JumpCloud breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating delays or timeouts loading the devices page in the admin console. We are investigating the cause of the issues currently, and will provide an update within one hour.

  2. Identified

    The issue has been identified and the team is working on the fix.

  3. Monitoring

    A fix has been implemented. We are currently monitoring the results.

  4. Resolved

    This incident has been resolved.