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Incident detail

Degraded performance of JIRA

Resolved incidentMinor3 affected services

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are actively investigating reports of performance degradation affecting JIRA. Affected users may experience errors viewing issues and boards.

    We will share updates here as more information is available.

  2. Investigating

    We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards.

    We will share updates here as more information is available.

  3. Investigating

    We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards.

    We will share updates here as more information is available.

  4. Monitoring

    The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

  5. Resolved

    On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.

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