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Incident detail

Vietnam - HTTP API SMS Service Degradation

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  1. Investigating

    We are currently investigating an issue affecting the SMS service in the Vietnam data center. Some customers may experience 5xx errors on HTTP API SMS endpoints. Further details will be provided in the next update.

  2. Resolved

    The issue has been successfully resolved, and the service is now fully operational.

    During the incident, you may have encountered 5xx errors when accessing the HTTP API SMS endpoints.

    Start (UTC): 26 April, 08:48

    End (UTC): 26 April, 09:51

    Impact: Problems with the HTTP API SMS endpoints at the Vietnam data center