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Incident detail

Vietnam - HTTP API SMS Service Degradation

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  1. Investigating

    We are currently experiencing issues with the SMS service over the Vietnam data center. The issue is currently being investigated. You might see 5xx errors showing up on HTTP API SMS endpoints, more information will follow in the next update.

  2. Resolved

    The issue has been successfully resolved, and the service is once again operational.

    During the incident period, you might have experienced 5xx errors when calling HTTP API SMS endpoints.

    Start (UTC): 24 April 08:55

    End (UTC): 24 April 10:00

    Impact: Issue with HTTP API SMS endpoints in the Vietnam data center