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India - Delayed Message Delivery

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  1. Resolved

    You may have encountered delays with SMS RCS and Email. Messages experienced latency during the affected period.

    Timeline:

    Start (UTC): 20 April 2026 - 14:27

    End (UTC): 20 April 2026 - 14:43

    Impact: During this period, you may have experienced delays in the processing of Email, SMS, and RCS traffic.

    Service has since been restored to normal operation.

    We apologize for any inconvenience this may have caused.