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Global (Europe) - Email Broadcast Service Degradation

Resolved incidentCritical

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Incident updates

Every update Infobip posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    This is to inform you that we are currently experiencing an issue with the Email Broadcast Service, where users may encounter issues when trying to create a broadcast.

    Our team is already working on this case, and more information will follow once it is available.

  2. Resolved

    The issue has been successfully resolved, and the service is once again operational.

    During the incident, you may have experienced issues with creating email broadcasts.

    Start time (UTC): 20-08-2026 07:20

    End time (UTC): 20-08-2026 08:10

    Impact: Unable to create an email broadcast

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