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EU Region-locked - Advance Analytics service degradation

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  1. Investigating

    This is to inform you that we are currently experiencing issues with our Advanced Analytics service hosted in our EU region‑locked data centers. Our designated engineering team is actively investigating the issue and will share more information as soon as possible.

  2. Resolved

    The issue with the Advanced Analytics service hosted in our EU region‑locked data center has been resolved. During the timeframe below, you may have experienced issues with loading Analytics dashboards and viewing the data.

    Start time (UTC): 26 May 2026 11:02

    End time (UTC): 26 May 2026 11:35

    Impact: Processing issues and loading of Advanced Analytics dashboards.