Provider
ImpervaIncident detail
[INC-1142] Network Connectivity Degradation Across Multiple PoPs Due to an Upstream Provider Issue
Active incidentMinor1 affected service
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Started
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
One of our upstream providers is currently experiencing a major outage.
We are contacting the provider to gather more information about the issue. As a mitigation, we have rerouted traffic away from the affected carrier at the impacted PoPs, which has mitigated customer impact.
We will continue to closely monitor the environment to ensure ongoing service stability. Further updates will be provided as more information becomes available.
Monitoring
We have rerouted traffic away from the affected carrier in the impacted PoPs, mitigating customer impact. We will continue to closely monitor the environment to ensure ongoing service stability.
Monitoring
To maintain service stability, the impacted upstream provider remains bypassed. Our teams continue to closely monitor the environment and are working with the upstream provider to gather further information. Additional updates will be provided as more details become available.
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