Skip to content

Incident detail

[INC-1104]Imperva Management Portal Configuration Changes Issue

Active incidentMinor

Timeline window

Started

Outage alerts

Get alerted the next time Imperva breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update Imperva posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We have discovered a service degradation, affecting Imperva Management Portal. Recent configuration changes are being propagated with a delay. Customer sites are still fully protected at this time. Technical teams are investigating. Further updates to follow.

  2. Identified

    Technical teams have identified the underlying issue and are actively working on a fix to restore normal configuration publishing.

    The next update will be provided no later than 21:00 UTC.

  3. Monitoring

    The technical team has applied a fix to address the issue, and the Publisher has returned to normal operation. Configuration changes are now being processed as expected, and the service has returned to a stable state. The team continues to monitor the system to ensure ongoing stability.

  4. Identified

    During our ongoing monitoring, we observed another instance of delayed configuration publishing. The technical team is actively investigating and working on remediation. Customer sites remain protected, and we continue to closely monitor the service.

  5. Identified

    Our technical teams are actively engaged and working to remediate the issue. We are continuing to monitor the affected services closely and will provide further updates as more information becomes available. Customer sites remain protected.

  6. Identified

    Our technical teams continue to actively work on the issue affecting configuration publishing. Remediation efforts are underway, and we are closely monitoring the service to ensure a stable recovery.

    Customer sites remain protected. We will provide further updates as more information becomes available.

Keep exploring

More from Imperva

Neighboring incidents on Imperva's timeline and the rest of their record on OutageDeck.