Skip to content

Incident detail

[INC-1161] Issue Resulting in Unexpected IRA Blocking

Resolved incidentMinor

Timeline window

to

Get alerted the next time Imperva breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating an issue that may be causing some customers to experience false positive IRA blocks. Our teams are actively working to identify the cause and mitigate the impact. The next update will be before 15:30 UTC.

  2. Identified

    We have identified the cause of the issue that may be resulting in false positive IRA blocks for some customers. Our teams are actively working on mitigation measures and will provide additional updates as progress is made. The next update will be provided before 16:00 UTC.

  3. Identified

    We are actively implementing mitigation measures to reduce the impact of false positive IRA blocks. The next update will be before 16:30 UTC.

  4. Monitoring

    We have implemented mitigation measures to address the issue that may have resulted in false positive IRA blocks for some customers. Current indicators show the mitigations are performing as expected, and we are actively monitoring the environment to confirm stability. The next update will be provided before 17:30 UTC.

  5. Resolved

    We have completed monitoring and confirmed that the mitigation measures have successfully resolved the issue that resulted in false positive IRA blocks for some customers. Service is operating normally, and no further impact has been observed. We sincerely apologize for the inconvenience and appreciate your patience while our teams worked to identify and resolve the issue.

Keep exploring

More from Imperva

Neighboring incidents on Imperva's timeline and the rest of their record on OutageDeck.