Skip to content

Incident detail

Some HubSpot tools may be unavailable for some users

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time HubSpot breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update HubSpot posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

  2. Investigating

    HubSpot was partially unavailable in North America from 09:34 AM to 10:25 AM (UTC -04:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 20 minutes.

    The information on this page reflects our understanding of the incident and impact at the time of the update.

  3. Resolved

    Between 09:34 AM (UTC -04:00) and 10:25 AM (UTC -04:00), some customers in North America experienced issues with hubspot APIs. This was caused by a load balancer impairment. As of 10:25 AM (UTC -04:00), our hubspot APIs are working properly and the incident has been fully resolved.

    HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

    The information on this page reflects our understanding of the incident and impact at the time of the update.

Keep exploring

More from HubSpot

Neighboring incidents on HubSpot's timeline and the rest of their record on OutageDeck.