Skip to content

Incident detail

HubSpot is experiencing issues publishing Instagram posts

Resolved incidentMinor1 affected service

Timeline window

to

Outage alerts

Get alerted the next time HubSpot breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update HubSpot posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    We estimate that we will restore service in the next several days.

    We are mitigating impact from an issue with a third-party integration, and monitoring the situation closely. If you have trouble posting, please retry or post directly on Instagram.

    We will be back with an update within 6 hours.

    The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. Monitoring

    We have mitigated an issue with publishing of some Instagram posts since April 23. We're monitoring performance closely to make sure the tools recover properly.

    The information on this page reflects our understanding of the incident and impact at the time of the update.

  3. Resolved

    Between April 23 and April 29, some customers in experienced issues with publishing Instagram posts. This was caused by an integration issue. As of April 29 6:17 PM, our social publishing tools are working properly and the incident has been fully resolved.

    HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

    The information on this page reflects our understanding of the incident and impact at the time of the update.

Keep exploring

More from HubSpot

Neighboring incidents on HubSpot's timeline and the rest of their record on OutageDeck.