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Incident detail

Partial Global-3 (Prefix 8946*) Outage

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently seeing issues with Global-3 (8946) devices attaching to the LTE network in the North American and Mexico regions. We are actively working to resolve this as soon as possible. This will only affect new sessions, existing sessions will not be affected.

  2. Identified

    Our carrier partner is working on implementing a fix. With the fix in place the carrier is seeing traffic beginning to return to normal levels. We are continuing to investigate.

  3. Resolved

    This incident has been resolved.