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Partial Global-2 Outage affecting SIMs with prefix 8935*

Resolved incidentMinor

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Timeline

Incident updates

Every update Hologram posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    One of our upstream network partners is experiencing an outage affecting new registrations on their 2G, 3G, and 4G/LTE networks. We have notified the partner and are working with them to resolve this issue. This outage only affects SIM cards with the ICCID prefix 8935*.

  2. Monitoring

    Our upstream partner has confirmed the outage has been resolved. We will be monitoring our metrics and provide updates accordingly.

  3. Resolved

    This incident has been resolved.

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