Skip to content
OutageDeck

Incident detail

New registrations and data sessions service disruption on Global-2 SIMs (8935* Prefix)

Resolved incidentMajor

Timeline window

to

Outage alerts

Get alerted the next time Hologram breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Hologram alerts work

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    One of our upstream network partners is experiencing an outage affecting new registrations on their 2G, 3G, and 4G/LTE networks. We have notified the partner and are working with them to resolve this issue. This outage only affects SIM cards with the ICCID prefix 8935*.

  2. Resolved

    This incident has been resolved.