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Incident detail

New registrations and data sessions service disruption on Global-2 SIMs (8935* Prefix)

Resolved incidentMajor

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Incident updates

Every update Hologram posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    One of our upstream network partners is experiencing an outage affecting new registrations on their 2G, 3G, and 4G/LTE networks. We have notified the partner and are working with them to resolve this issue. This outage only affects SIM cards with the ICCID prefix 8935*.

  2. Resolved

    This incident has been resolved.

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