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Incident detail

G3 Profile (ICCID prefix 89464*) State Change Workflow Disruption

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are aware of and investigating an issue impacting the ability to change SIM state on G3 profiles. We've engaged our providers and will provide further information as soon as it becomes available

  2. Resolved

    Our internal testing, and partner carriers have confirmed this issue to be resolved, thank you for your patience