Provider
HologramIncident detail
Elevated 2G/3G signaling failures on some networks in the Americas on Global-3 (G3) (ICCID Prefix 894642*)
Active incidentMinor
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Timeline
Incident updates
Every update Hologram posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are investigating an increase in signaling failures on 2G and 3G networks with our Global-3 carrier partner. Impact appears concentrated in North and South America and affects several operators across multiple countries.
Affected devices may fail to attach or register or may see repeated attach retries on 2G/3G. Devices attaching over LTE, LTE-M, or NB-IoT are not currently affected.
The disturbance began at 2026-08-27 20:30 UTC.
Investigating
We are seeing that traffic on the following networks may be impacted by this issue. This may not be an exhaustive list. Affected devices may fail to attach or register or may see repeated attach retries on 2G/3G. Devices attaching over LTE, LTE-M, or NB-IoT are not currently affected.
Canada, Bell
Canada, Rogers
Canada, TELUS
Mexico, Telcel
Mexico, AT&T
USA, Verizon
USA, T-Mobile
USA, AT&T
Jamaica, Flow
Thailand, AWN
India, Vodafone
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