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Incident detail

Delayed SIM operations on Global-1 profiles (ICCID prefix 89445)

Resolved incidentMinor

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Timeline

Incident updates

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  1. Investigating

    We are experiencing a delay on SIM card administrative operations (activations, plan changes, state changes) on our Global-1 profiles. Operations done through the Dashboard and API are impacted.

    Connectivity remains unaffected. All other profiles remain unaffected.

  2. Resolved

    We are caught up on all delayed operations.