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Incident detail

Delayed reporting on US2 profiles (ICCID prefix 89148)

Resolved incidentMajor

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Timeline

Incident updates

Every update Hologram posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Verizon is currently experiencing an issue where data usage/reporting is delayed on US2 profiles (Verizon-native). We are working with Verizon's team to get this resolved and the usage backfilled. We will provide updates as soon as we have further information.

    Reporting on all other profiles remains unaffected. Connectivity remains unaffected on all profiles.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Resolved

    The issue with delayed reporting has been resolved and data has been successfully backfilled.

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