Provider
HologramIncident detail
Connectivity failures for devices on USA-2 (891480*) + Verizon on Global (894450*, 893571*, 894642*)
Resolved incidentMajor
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Timeline
Incident updates
Every update Hologram posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are investigating reports of devices on the USA-2 profile losing connectivity in the United States, beginning at approximately 2:10 PM CT (19:10 UTC) on September 3, 2026.
This may also affect data roaming on the Verizon network for Global profiles.
Resolved
Between approximately 2:10 PM CT and 4:20 PM CT (19:10 to 21:20 UTC) on September 3, 2026, some devices on Verizon network lost connectivity in Arkansas, northern Mississippi, Oklahoma, and western Tennessee.
The cause was a fiber cut affecting the Verizon network in those areas. Verizon has resolved the issue, and impacted devices have returned to service. No changes were required on the Hologram platform.
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