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Backlog of usage reporting on Global-1 (ICCID prefix 89445*) profiles

Resolved incidentMinor

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Incident updates

Every update Hologram posted, oldest to newest, exactly as it appeared on their official status page.

  1. Monitoring

    We are experiencing a backlog of incoming usage messages from our upstream provider on Global-1 profiles. Usage reporting in the Dashboard and API is currently delayed while the backlog is being processed. Usage reporting is not affected on any other profiles.

    Connectivity is not affected on any profiles.

  2. Monitoring

    There is a fix in place. Engineering team is continuing to monitor.

  3. Resolved

    This incident has been resolved.

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