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Incident detail

Startup issues for self-hosted Terraform agents after version update.

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Incident updates

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  1. Investigating

    We are continuing to investigate reports of issues in starting up self hosted HCP Terraform agents which cause run failures in HCP Terraform workspaces. This issue only affects HCP Terraform Self-hosted agents when upgrading from `1.28.6+` to `1.28.9`. Our team is working to identify and resolve the issue.

    Please refer to this KB article for symptoms and workaround - <https://www.ibm.com/support/pages/node/7272788>

  2. Identified

    We have identified the issue and are working on a fix for self-hosted HCP Terraform agents failing to start when auto-upgrading from `1.28.6+` to `1.28.9`, causing run failures in HCP Terraform workspaces.

    Please refer to this KB article for symptoms and workarounds until the fix is released - [https://www.ibm.com/support/pages/node/7272788](https://www.ibm.com/support/pages/node/7272788 "https://www.ibm.com/support/pages/node/7272788")

  3. Monitoring

    We have released a fix for self-hosted HCP Terraform agents failing to start when auto-upgrading from `1.28.6+`. Automatic updates will now upgrade to `1.28.10`.

  4. Resolved

    We have resolved issues with self-hosted HCP Terraform agents failing to start when auto-upgrading from `1.28.6+`. If you continue to experience problems, please open a ticket with our support team.