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Increased Load Times for HCP Portal

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are aware of and investigating reports of degraded performance. Our team is working to identify and resolve the issue. We will post updates with more information as it becomes available.

  2. Monitoring

    Our Engineering team has implemented a fix to resolve the issue. We are monitoring the situation closely and will post an update as soon as the issue is fully resolved.

  3. Resolved

    Our Engineering team has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.

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