Incident detail

HCP Organization Creation Failures

Resolved incidentMajor

Provider

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Apr 30, 2026, 5:58 PM UTC to Apr 30, 2026, 5:58 PM UTC

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Timeline

Incident updates

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Monitoring
Apr 30, 2026, 5:58 PM UTC
Starting at 12:18 EDT, for approximately 45 minutes, organization creation on the HCP Portal was unable to complete due to a validation bug. Engineers rolled back the change and there should be no further complications creating HCP organizations. If you are experiencing further difficulties please contact support.
Resolved
Apr 30, 2026, 5:58 PM UTC
Our Engineering team has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.