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OutageDeck

Incident detail

Boundary cluster console UI is not accessible.

Resolved incidentMajor

Timeline window

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are aware of and investigating reports of degraded performance. Our team is working to identify and resolve the issue. We will post updates with more information as it becomes available.

  2. Identified

    Our Engineering team has identified the cause and we are actively working on a fix. Once we have additional information, we will share another update.

  3. Identified

    New and existing Boundary sessions may be blocked by an unhealthy internal service.

    Our Engineering team has identified the cause and we are actively working on a fix. Once we have additional information, we will share another update.

  4. Identified

    A fix is being deployed. Customers should see improvement over the next several minutes. Our engineers will continue monitoring progress of the fix, and we'll share another update within 30 minutes.

  5. Monitoring

    Our Engineering team has implemented a fix to resolve the issue. We are monitoring the situation closely and will post an update as soon as the issue is fully resolved.

  6. Resolved

    Our Engineering team has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.