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Model Performance or Availability Issue - minimaxai/minimax-m2.7

Resolved incidentMajor

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We have identified the problem affecting the enterprise-only minimaxai/minimax-m2.7 model. The issue was traced to hardware issues in our data center. A fix is in progress. Users may still see failed requests until the fix completes.

  2. Resolved

    The issues affecting minimaxai/minimax-m2.7 have been resolved. The model is operating normally. Root cause: Data center hardware issues. We apologize for the disruption and thank you for your patience.

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